Payment Policy

Secure Payments

Your security matters to us. Every transaction on the Modern Ozy website is protected with advanced encryption and trusted security technology. We use secure systems designed to keep your personal and payment information safe, so you can shop with confidence.

Accepted Payment Methods

To make checkout simple and convenient, we accept the following secure payment options: Visa, Mastercard, American Express (AMEX), Discover, Apple Pay, Google Pay, Diners Club, JCB, UnionPay, and Maestro.

All major credit and debit cards are accepted, and payment information is encrypted during transmission and processed securely.

Payment Processing

When you place an order, your payment is securely authorized through trusted payment providers. In some cases, you may see a temporary authorization hold on your account when your order is placed. Your payment will be processed once your order has been confirmed and prepared for fulfilment.

Order Confirmation

After your payment is successfully submitted, you will receive an order confirmation email containing the details of your purchase.

Please note: this email confirms that we have received your order request. Final acceptance of your order occurs once your order has been processed and dispatched.

Payment Security

We use industry-standard encryption and Secure Socket Layer (SSL) technology to protect your information during transmission.

Modern Ozy does not store full credit card details on its servers. All payment information is securely handled by certified payment processing partners.

Currency

All payments on our website are processed in Australian Dollars (AUD $).

If you are purchasing from outside Australia, your bank or payment provider may apply currency conversion charges or additional fees. Please contact your payment provider directly for more information regarding any applicable charges.

Refunds

Where a refund is approved, it will be issued to your original payment method.

Please allow up to 7 business days for the refund to appear in your account after it has been processed. Processing times may vary depending on your bank or payment provider.

Questions About Payment?

If you have any questions about billing, payment methods, refunds, or charges, our support team is here to help.

Customer Service Hours

Monday to Friday: 9:00 AM – 5:00 PM AWST

We aim to respond to all emails within one business day.

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